PLIROFORIKI METAFORON/VOICEWEB AND S. PARASKEVOPOULOS & CO, in cooperation with KTEL (Greek Bus Operators), OTE (Hellenic Telecommunications Organization) and the Greek mobile telephony companies, offer to passengers in Greece a new unique service of information about KTEL schedules/timetables via the five-digit number
In order to implement this project, KTEL, which are the exclusive long-distance bus operators in Greece offering the necessary information about their itineraries, SPYROS PARASKEVOPOULOS AND ASSOCIATES, a transport consulting company, which has been collaborating with KTEL for more than twenty years and has deep knowledge of all the particularities of the operation of the long distance bus network, VOICEWEB S.A.,
which is the leading company in the development of voice applications and has the largest clientele in Greece and capacity to accept thousands of calls, OTE and the mobile telephony companies, work together. Finally Giolanda Diamanti’s pleasant voice, provides information to those calling 14 505 via the fully automated voice portal with speech recognition service.
The 14 505 service operates all year long on 24hour basis. It provides automated information on all the bus itineraries in Greece (from town – to town), and if the user asks for more information such as ticket fares, reservations and non scheduled itineraries, it will connect the caller with KTEL’s switchboard, which in turn will provide the requested services.
Complaints Line : 210-8108221
service is available only through Greek telephone networks